We Can Repair Any Kind of Gas Fireplace in Salt Lake City

Gas fireplaces make adding heat to your Salt Lake City home effortless. Just flip a switch or press a button for direct heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas units, these fireplaces need routine maintenance to help them run efficiently and avoid failure.

When your fireplace won’t light or won’t stay on, the specialists at Service Experts Heating & Air Conditioning can help. Use our easy-to-understand hints first. If your fireplace still isn’t working properly, let us know. We can work on any type. All of our professionals are NATE certified, which means they’ve passed comprehensive instruction to better help you. And all of our outstanding work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of explanations why your fireplace won’t turn on. Pull off the decorative cover beneath your fireplace to get at its components.

  1. Is a breaker tripped? Check your home’s electrical panel and reset breakers as needed.
  2. Is the gas flowing? Ensure the valve is in the “open” position.
  3. Is the pilot light lit? If it has been extinguished, follow manufacturer instructions to relight it. Secure the vent cap to halt drafts from extinguishing it.
  4. Pilot light lights but won’t stay ablaze? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Service Experts Heating & Air Conditioning fix or install a new blower.
  • Strange scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, get fresh air in your home and contact us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it heat more efficiently and avoid expensive failures. It may even help it work longer.

  1. Confirm your fireplace is completely cooled.
  2. Shut the gas off by rotating the valve to “off.”
  3. Remove the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them one at a time and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a damp cloth. Use warm, soapy water to remove dust or soot buildups.
  7. Replace lava rocks and logs in the same design.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can corrode the glass or cause it to break.
  9. If you have a vented gas fireplace, examine the outside vent and remove debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is working properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, book annual maintenance with us. These inspections can potentially find trouble before they develop. We’ll test your components for cracks. We’ll also double-check there aren’t any leaks and that pressurization levels are correct.