What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Salt Lake City home and you don’t know what that entails. It’s daunting enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do tends to add another level of anxiety. No worries! Service Experts Heating & Air Conditioning is here to fill you in on the basic A/C system repair process so you’ll be prepared when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to check it to confirm that it’s not simply a thermostat settings problem. The service tech will check that the thermostat is flipped to cool and then decrease the temperature to see if that will activate the AC. A flawed or improperly connected wire could be the only thing that’s keeping you from a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask you to see the A/C. Like a doctor, the repairman will commence their trial and error discovery process. There are many factors that could be the culprit of an air conditioner that isn’t operating properly, and it’s up the technician to examine all the possible sources starting from the most ordinary issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to make sure it’s not obstructed or in need of replacing. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is correct for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC repairman has pinpointed the trouble, they should explain all your options to you. The discussion will generally start with the service tech explaining what the issue is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The service tech will then go into your options, which will involve changing out the part and correcting the problem, but may also include upgrading parts of the air conditioner, the A/C system itself, or your complete heating and cooling system. In particular cases, it may make more sense to purchase an entire new heating and AC system, particularly if the AC is past its prime, or likely to break down again and end up with you spending more on AC repairs in the end. The technician will discuss how much time, effort, and cost it will take to rectify the problem.

The service tech may now explain what could have been done to prevent the trouble or part failure and how to prevent a future issue. This typically includes being proactive with annual maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer a yearly service plan so you don’t have to stress about making future heating and cooling tune-up appointments for your home.

Finally, they will explain the process for repairing the failed part or correcting the problem. If you elect that A/C system repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts required and set up your follow-up appointment to repair your AC. Or, if the part required is already handy on their truck, they will move forward with the air conditioning repair work with your authorization.

Always know that throughout Salt Lake City your system is in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 801-871-8425 and we’ll be happy to walk you through the process.

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