A Superhero Named Bruce Published on April 13, 2016 No, not Batman. We are referring to Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (logically) chose to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity? He was absolutely amazing. He’s kind of our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take pictures of him while he inspected their home’s heating and air conditioning system. Looks to us like he was having fun. At [[centername]], we pride ourselves on our 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our promise. The Mills shared that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.” As we require all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t certain they understood, the Mills said he carefully explained it again. Just like the Mills, a vast amount of homeowners have to make decisions that affect their heating and A/C systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved? On top of having answers to their questions, the Mills learned the significance of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do it for you.” While Bruce wasn’t able to provide solutions that were all happy and rainbows, he was truthful and explained that the decisions made when choosing which heating and A/C system to invest in for your home affects your indoor air quality and the health of your little ones (and their lungs!). Bruce made us proud when he helped the Mills family with their recent AC safety inspection and tune-up service. If you currently own an older system and are thinking about upgrading, have issues with your indoor air quality, or want a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our stellar technicians, just like Bruce!